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Informations and Policies

IMPORTANT INFO:

. For pre-paid and non-refundable rates, the full amount will be charged at the time of booking. The hotel may also request, in order to confirm and secure the reservations, a signed copy of the credit card given as guarantee.

. The credit card holder will be requested to present the card while checking in. Third party cards are accepted, upon presentation of a signed copy and photo ID of the holder. The hotel reserves the right to refund the prepayment and request an alternate method of payment, in case these conditions are not met.

. Please note that the hotel reserves the right to pre-authorize the credit card given to guarantee the reservation. The credit card pre-authorization is done 4 days before arrival, for reservations with no deposit or prepayment. In case the credit card is not authorized, the hotel will contact the guest in order to provide new valid credit card details.

. Please note that the building next door is under construction works until the end of November 2019. Works take place during week days from 8:00 until 18:00 and some noise may occur.

. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

General Policies

. Check out time is untill 12h00 (midday)

. Check in time is from 14h00

. Pets are NOT allowed

. Minimum age for check in, when alone, is 18 years old.

. CAR PARKING: The hotel does not reserve parking space. It is a first come, first served. Daily cost of 9,50 Euros per day and vehicle.

. Continental Buffet Breakfast is included in room rates, except for 'Room Only' rates.

. During reservation process please inform the hotel the bedding type of  your preference: if one double bed or two single beds.

. Also please inform the expected time of arrival to the hotel.

 

Child Policies:

. Baby cots and baby bathtubs are available for free and are on request.

. Children up to 2 years old stay for FREE when with two adults and sharing parents' bed or in baby cot.

. Please inform the hotel if you are travelling with children and their ages.

. You can make your requests for Cots and Extra beds during reservation process.

. Your requests will be confirmed to your e-mail whitin 24 hours.

 

 

  • Check in time 2:00 PM
  • Check out time 12:00 PM
  • Children age 12
  • Pets not allowed

Privacy and Cookies

CREDIT CARD GUARANTEE:

. Your credit card details are fully secured when booking with us. The reservation process is entirelly ecripted.

. The hotel may pre-authorize the credit cards given as guarantee starting from 5 days before arrival day in order to confirm credit card is still valid. If credit card is not valid the hotel will send an email requesting new credit card details.

. Pre-authorizations are not debits, it serves only to verify credit cards validity and should authomatically desappear from credit card account in 5 days. If not, please contact your bank to request its annulment.

If you have any doubts or need any assistance, please do not hesitate to contact us. We are 24 hours at your service!

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