PRIVACY POLICY OF THE WEBSITE www.hotelprincipelisboa.com

DATA CONTROLLER IDENTIFICATION

  • Name: Prinçotel Actividades Hoteleiras, Lda

  • Registered Office: Av. Duque de Avila 201, 1050-082 Lisbon

  • NIPC: 500222460

  • Telephone: +351 213 592 050 (national landline call)

  • Email: felipe@hotelprincipelisboa.com

DUTY OF INFORMATION

The protection of personal data of natural persons in Portugal is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and by Law no. 58/2019 of 8 August, which ensure the protection of individuals with regard to the processing of personal data and the free movement of such data.

“Personal data” means any information, of any nature and regardless of its format, including sound and image, relating to an identified or identifiable natural person, and therefore does not include data relating to legal entities.

An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural, or social identity (for example, their name associated with their telephone number or email address).

By reading this Privacy Policy, the User is informed about the processing of their personal data carried out by Prinçotel Actividades Hoteleiras, Lda through the website www.hotelprincipelisboa.com.

PURPOSES OF PERSONAL DATA PROCESSING

The personal data we collect and process through the above-mentioned Website will be used solely for the following purposes:

  • Managing the provision of services requested through the Website, such as contact requests or reservation management;
  • Sending periodic communications with news related to the activity of Prinçotel Actividades Hoteleiras, Lda and the sector in which it operates;
  • Anonymous and aggregated analysis of service usage in order to identify user habits and trends, with the aim of improving the services offered and meeting users’ specific needs;
  • In the event of a contractual relationship, the data collected on this Website, together with other data obtained within the scope of the contractual relationship, will be used for human resources management, to ensure compliance with legal obligations, and to provide employees with the necessary means to carry out their professional activity;
  • Compliance with national and international legal provisions, or execution of orders from competent judicial authorities;
  • Compliance with legal obligations arising from applicable data protection legislation, as well as for the exercise of data subjects’ rights, in particular the defence of a right in legal proceedings.

Prinçotel Actividades Hoteleiras, Lda guarantees the confidentiality of all data provided. Notwithstanding that Prinçotel Actividades Hoteleiras, Lda collects and processes data securely and in a manner that prevents loss or manipulation, using the most appropriate techniques for this purpose, it should be noted that data collection over open networks does not allow personal data to circulate under absolute security conditions, and there is a risk that such data may be accessed and used by unauthorised third parties.

Failure to provide data marked as mandatory may result in the inability to respond to the data subject’s request.

LAWFUL BASIS FOR PERSONAL DATA PROCESSING

Prinçotel Actividades Hoteleiras, Lda processes Users’ data:

  • when they give their free, specific, informed and unambiguous consent to the processing of their personal data for specific purposes; and/or
  • when it is necessary for the performance of a contract to which the data subject is a party, or for pre-contractual measures at the request of the User; and/or
  • for compliance with legal obligations to which Prinçotel Actividades Hoteleiras, Lda is subject; and/or
  • for the purposes of the legitimate interests pursued by Prinçotel Actividades Hoteleiras, Lda or by third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject requiring protection of personal data.

The User guarantees that the information provided is true, accurate, complete, and up to date, and is responsible for any direct or indirect damage or loss that may result from a breach of this obligation.

In the event that the data provided belongs to a third party, the User guarantees that they have informed such third party of the matters contained in this document and obtained their authorization to provide their data to Prinçotel Actividades Hoteleiras, Lda for the indicated purposes.

RETENTION PERIOD

Prinçotel Actividades Hoteleiras, Lda only retains and processes your personal data for the period necessary or required to fulfil the purposes described above, applying appropriate data retention criteria for each processing activity and in line with applicable legal and regulatory obligations.

Prinçotel Actividades Hoteleiras, Lda keeps personal data in its systems in such a way that data subjects can be identified according to the following criteria:

  • for a period not exceeding that required for the purposes for which the data were collected, unless legal or contractual obligations provide otherwise;
  • to comply with specific legal or contractual obligations;
  • where applicable and lawful, until a possible objection or deletion request is made by the Data Subject.

DISCLOSURE OF DATA

In addition to communications made in compliance with legal obligations, the personal data of the Data Subject may be accessed, in addition to Prinçotel Actividades Hoteleiras, Lda, by:

  • external service providers of Prinçotel Actividades Hoteleiras, Lda, acting as data processors;
  • national and international companies belonging to the same group as Prinçotel Actividades Hoteleiras, Lda;
  • authorities in general, administrations, public entities and bodies, both national and international;

Prinçotel Actividades Hoteleiras, Lda

INTERNATIONAL DATA TRANSFERS

The personal data collected will be processed within the European Economic Area, and there are no international transfers of data to third countries or international organisations.

In the event of any processing of personal data outside the European Economic Area, such processing will only take place subject to the implementation of appropriate safeguards and the required level of protection, in accordance with applicable data protection legislation.

INFORMATION SECURITY

Prinçotel Actividades Hoteleiras, Lda has implemented appropriate technical and organisational security measures to ensure the security of the personal data provided by the User, aiming to prevent its alteration, loss, unauthorised processing and/or access, taking into account the state of the art, the nature of the stored data and the risks to which they are exposed.

Personal data is processed with the level of protection legally required to ensure its security and to prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the User being aware of and accepting that security measures on the Internet are not impregnable.

If Prinçotel Actividades Hoteleiras, Lda outsources services to other entities that involve the processing of personal data, such entities shall be required to adopt the necessary technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, unauthorised access, or any other form of unlawful processing.

EXERCISE OF RIGHTS

In accordance with the provisions of the GDPR, the User may exercise their rights of access, rectification and, where applicable, restriction of processing, erasure, data portability, objection, and withdrawal of consent, under the terms of the GDPR, by submitting a written request through any of the following means, specifying the right(s) they wish to exercise:

SUPERVISORY AUTHORITY

The User also has the right to lodge a complaint with the National Data Protection Commission regarding matters related to the exercise of their rights and the protection of their personal data, if they consider that their data protection rights have been violated.

THIRD-PARTY PAGES

The Website may contain advertisements, links, or other content that link to or redirect users to pages and services of providers, advertisers, affiliates, sponsors of Prinçotel Actividades Hoteleiras, Lda, and other third parties.

However, Prinçotel Actividades Hoteleiras, Lda does not control the content or links that appear on those pages and is not responsible for the practices used by such pages or websites. Prinçotel Actividades Hoteleiras, Lda advises Users to review the privacy policies, as well as the terms and conditions, of such pages.

Browsing or interacting with any other website, including those that have an external link to the Website, is subject to the terms and conditions of that website, and in no case shall Prinçotel Actividades Hoteleiras, Lda be responsible for such access or use.

PROCESSING OF DATA CARRIED OUT BY THE COMPANY THAT DEVELOPS AND MANAGES THE WEBSITE AS AN INDEPENDENT DATA CONTROLLER

Without prejudice to the processing of data collected through the Website being the responsibility of Prinçotel Actividades Hoteleiras, Lda, as identified above in Section 1 of this Privacy Policy, we inform the User that MIRAIFUTURE PORTUGAL, LDA., with registered office at Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil and VAT number 515 139 092, may act, in specific situations, as an Independent Data Controller, independently determining the purposes and means of processing.

This applies, in particular, to data processed to ensure the operation, maintenance, and security of the booking engine.

In such cases, the User’s data will be processed in accordance with the information below:

  • Purpose: to ensure the operation, security, and continuous improvement of the Website;
  • Lawful basis: legitimate interest;
  • Retention period: for the period strictly necessary to fulfil these purposes.

Mirai ensures that, even in these cases, only the strictly necessary data is processed, adopting appropriate technical and organisational measures to guarantee its security and confidentiality.

The User may exercise the rights referred to in Section 9 by submitting a written request through any of the following means, specifying the right(s) they wish to exercise:

  • Email: portugal@mirai.com;
  • Postal address: Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil

The User may also exercise the rights provided for in Section 10.

CHANGES TO THE PRIVACY POLICY

In order to ensure the adequacy of this document, Prinçotel Actividades Hoteleiras, Lda reserves the right to revise this Policy at any time it deems appropriate. Users are therefore advised to review this Privacy Policy regularly and/or each time they access the Website.

Updated on 21/04/2026.